Douro Wine Region Pleasure

a) Up to 48 hours before departure: 50% of the total price or schedule a new date, depending on our availability (during a maximum period of 3 months) and payment of a fee of 20% of the total price of the program;

b) Between 48 and 24 hours before departure: 100% of the total price of the program or schedule a new date, depending on our availability (during a maximum period of 3 months, not including special programs) and payment of a fee of 30% of the total price of the program;

c) After 24 hours before departure or if you don’t show up at the departure day: 100% of the total price without any possibility of schedule a new date.

Adding to this cancellation fees you should consider any charges incurred by FeelDouro including transports, accommodation, food and/or any other services contracted to outsider firms if they are directly related with the chosen program and if it is not refunded.

FeelDouro may cancel, postpone or change any itinerary, or trip, if for any reason such as: weather conditions adverse to sailing, mechanical problems, medical emergency, strike or work stoppage at that place, local holidays and other reasons without any penalty for FeelDouro.